Terms & Conditions

Personal, Private One on One Readings

In the event that you are not able to keep your scheduled session (date/time), please notify Moved 2 Heal no less than 48-hours prior to your session to make arrangements to reschedule at no charge.
All online sessions are due and payable at time of booking.
Additional fees will be applied for appointment exceeding scheduled time $50.00 per 1/2-hour
In the event of unforeseen circumstances due to Moved 2 Heal your session may be rescheduled, and you will be notified of any changes if something such as this occurs.

Coaching and Mentoring Programs

A non-refundable 50% or $500.00 (plus 5% goods and services tax) retainer fee is required at the time of confirming your intentions for a personalized program with Moved 2 Heal.
The outstanding balance is due on/before 14-days prior to your first session.
In the event that your program starts within the 14-day time frame, the deposit is waived and full payment is required to confirm your intents to be a part of the program with Moved 2 Heal.
Additional fees will be applied for appointment exceeding scheduled time $50.00 per 1/2-hour
Cancellation to your program in the event of death, illness or extenuating unforeseen circumstances, all monies less any sessions already accounted for will be refunded, excluding the retainer fee.
Should you change your mind or wish to cancel moving forward within your program, please notify Moved 2 Heal immediately. Cancellation within the 14-days prior to your first session is fully refundable, excluding the retainer. Cancellation after instigation of your program, all monies are non-refundable due to the amount of energy and time expended by Dene in the evolution of your program to ensure your needs are met.

Workshops

In the event that you are no longer able to attend a workshop for any reason, a 50% refund will be issued if notified within 14 days prior to the event.
Participation fees are transferable up to 48-hours prior to the start of the workshop.
If the workshop is cancelled due to unforeseen circumstances on the part of Moved 2 Heal, a full refund will be applied.

Event Tickets

Non-refundable.
If the event is cancelled due to unforeseen circumstances on the part of Moved 2 Heal, a full refund will be applied.

Product

Shipping and Handling is calculated at the lowest rate available to the buyer with the cost being the responsibility of the buyer. If a shorter delivery is required then please notify the seller to upgrade the shipping.
Any damage incurred in shipping must be documented by the buyer with photo upon delivery of such evidence.